Accessibility Tools

Provider

Assistance

The Partners Health Plan Network Development and Provider Relations team is here to assist you with your billing, claims, authorization, education, general inquiries, and with joining the PHP Provider Network. Please submit the form below to contact us for assistance.

If you would like to submit a Provider Ticket Submission Form using a mobile device or tablet, please CLICK HERE for our mobile-friendly form.


Provider Ticket Submission Form
First Name  
Last Name  
Email  
Phone  
Provider/Agency Name  
Provider Tax ID  
Agency / Provider Type   
Region   
Category   
Sub Category   
Subject  
Description of Assistance Need   
Priority   
Attachment   
Attach files
Each of your file(s) can be up to 20MB in size.
   
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Internal Provider Assistance

Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

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855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.

H9869_PHPWeb_Approved

The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.

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