The Partners Health Plan Network Development and Provider Relations team is here to assist you with your billing, claims, authorization, education, general inquiries, and with joining the PHP Provider Network. Please submit the form below to contact us for assistance.
If you would like to submit a Provider Ticket Submission Form using a mobile device or tablet, please CLICK HERE for our mobile-friendly form.
855-747-5483 | TTY/TDD:711 Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.
The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at icannys.org.