Accessibility Tools

How can we assist you?

Use the form below to contact Partners Health Plan for current member assistance, to learn more about Partners Health Plan and how to join, or general questions and inquiries. 

If your message or question is in regard to a current Partners Health Plan member, please include the member's first and last name below. 

Other Ways to Contact PHP

Visit our Help Center
for a list of helpful resources for PHP FIDA-IDD Plan Participants and their contact information.

Write Us:
Partners Health Plan
2500 Halsey Street
Bronx, NY 10461

Call Us:
(855) 747-5483
8am-8pm, 7 days a week

H9869_PHPWeb_Contact Us_2022_Pending

Contact Us
  • Partners Health Plan
  • 2500 Halsey Street
    Bronx, NY 10461
  • (855) PHP-LIVE or (855) 747-5483
  • TTY:711
  • 8am-8pm, 7 days a week

Follow us

855-747-5483 | TTY/TDD:711
Partners Health Plan is a managed care plan that contracts with Medicare and the New York State Department of Health (Medicaid) to provide benefits to Participants through the Fully Integrated Duals Advantage for Individuals with Intellectual and Developmental Disabilities (FIDA-IDD) Demonstration.


The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide participants free, confidential assistance on any services offered by Partners Health Plan. ICAN may be reached toll-free at 1-844-614-8800 (TTY users call 711, then follow the prompts to dial 844-614-8800) or online at