• One of our members lives in the community with his 90 year old mother. A medical work up was required in order to make an accurate diagnosis for him. He needed appointments with a psychiatrist and neurologist. The Care Manager set up both appointments, and accompanied our member and his mother to both appointments in order to help the mother communicate accurate information about his problems and his current medications. When he needed an MRI, the Care Manager held his hand and kept him calm to ensure that the procedure was successful. The Care Manager and Care Coordinator are now assisting the family in getting him respite services. They were also able to get him some adaptive equipment that was needed.

  • Alfred’s Care Coordination team helped him identify that he wanted more communication with his sister-in-law, and that he could purchase and use an iPad to make it happen.  After he purchased the iPad, I asked him if he was able to see his sister-in-law and he smiled and said, ‘YES, I FaceTime!’  It’s so nice that our recommendation is making him so happy!!! I’m sure his sister in Florida is thrilled with being able to talk to him and see him on a regular basis. He is also very comfortable in his new custom-made wheelchair.

  • An older woman that we support lives in a residence. When she was hospitalized last month, the Care Manager visited her often, and was able to assist in her discharge plan back to the residence.

  • We support a young man living in a residence. During the assessment process, the Care Manager and Care Coordinator learned what is most important to him and his family. He is looking forward to his team meeting, which he will run. He has chosen the people he wants to attend the meeting, which include his family, his house manager, and one of his favorite staff. He is excited about his goals and dreams that he will be working on, which include moving to another house.