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Notice to Patients About Partners Health Plan Participation in Health Information Exchange Operated by HEALTHIX. 

Partners Health Plan participates in the health information exchange operated by Healthix. Healthix is a not-for-profit organization that shares information about people’s health electronically and meets the privacy and security standards of HIPAA and New York State Law.

Healthix can provide real-time clinical data to your physicians and providers so they can have access to your information when and where it’s needed.

This Notice is to inform our patients that as part of participation in Healthix Partners Health Plan electronically sends/uploads our patients’ Protected Health Information to Healthix.

Additionally, certain staff at Partners Health Plan are authorized to access patient information through Healthix subject to applicable consent rules. Consent to access Healthix is normally granted on an organization-by-organization basis. However, patients have the option of denying access to all organizations in Healthix. If you are interested in denying consent for all Healthix organizations to access your Protected Health Information, you may do so by visiting Healthix’s website at or calling Healthix at 877-695-4749.

Information in Healthix about patients comes from places that have provided medical care or through health insurance (claims) information. These data sources may include hospitals, physicians, pharmacies, clinical laboratories, health insurers, the Medicaid program and other organizations that exchange health information electronically. An updated list of these data sources is available from Healthix. Patients can obtain an updated list at any time by visiting or by calling 1-877-695-4749.

A list of the organizations that participate in Healthix can be found by visiting
If you have questions, you may contact: Lisa John, Chief Compliance Officer (  |  (518) 235-1888 x7065)



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