Chief Compliance Officer
Alicia joined PHP in January 2018 as the company’s Chief Compliance Officer. She has over 20 years of experience in health care, managed care, and regulatory compliance; having worked on both the provider and payor sides. Prior to joining PHP, she was Director of Compliance at GuildNet where she was responsible for directing the Plan’s Compliance Program across all lines of business, such as MLTC, FIDA, and MAP. In this role, she was instrumental in revamping the Vendor Oversight and Compliance Committees; as well as ensuring all regulatory reports were timely and accurate for submissions and successful data validations. She has also had the responsibility of leading the Plan through successful surveys and audits. Alicia brings with her a wealth of knowledge in Customer Service, Grievance and Appeals, Claims and Provider Billing. Alicia received her Bachelor of Arts in Political Science and Masters in Public Administration, concentration in Not-for-Profit Management, from Long Island University, Brooklyn Campus. She is certified in Healthcare Compliance (CHC).