Partners Health Plan (PHP) Chief of Member Relations & Advocacy, Karleen Haines, presented at the Whole Person Care Summit on September 22. The summit showcased how today’s leading health plans are harnessing technological innovations and accessing and sharing data with providers, plan members, the community and across the enterprise to better understand and communicate with their populations, and support social determinants of health.
PHP’s presentation reviewed how health plans can improve and maintain member engagement for members with special needs. The audience will learn more about PHP’s innovative programs uniquely designed to support adults with intellectual and developmental disabilities. Other innovations include the development of participant/parent/ advocate and advisory group engagement initiatives, access to virtual and interactive education sessions, and more.