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Direct Support Professionals (DSP) are the heart of the country’s care economy and they work tirelessly and compassionately to help vulnerable individuals live a quality life. During the COVID-19 pandemic, they have been heroes keeping our loved ones safe!

Members, families and advocates are helping Partners Health Plan recognize Direct Support Professionals during this year’s DSP Recognition Week (9.12 – 9.18) by sharing short stories about how a DSP has impacted or improved their quality of life or that of a loved one. Read their stories below!

This year has been very overwhelming for my family. We lost both parents within a month. I would like to say thank you PHP for the professionals that work there. Amy has indeed been blessing to our family. 

 Family Member of a PHP Member

I am the guardian of a PHP member. He is a resident In an AHRC residence facility. The staff in this residence have shown themselves to be extraordinary caring people, not only treating the residents as if they were their own family members ,but, also treating the residents family and guardians as if they were their own family members… They deserve long and loud applause for their dedication.! I also have had many dealings with the staff at PHP, concerning my PHP member health issues. These folks have also shown themselves to be dedicated ,extraordinary caring people. They also deserve long and loud applause for their dedication!

Guardian of a PHP Member

The Direct Support Staff’s I would like to recognize are Diana, Cassandra and Jossette of Kamish Lifespire IRA also Jillian and all Lifespire Manhattan South Comprehensive Service Center Staff. 

PHP Member

Our Direct Service Providers are extended family members who devote immeasurable time, patience, caring and support to our four gentlemen. They create a family atmosphere in their home, providing a warm, welcoming environment for the men to live and flourish. Our staff maintains a nurturing home, wherein the participants are happy, well cared for, loved and taken care of with feelings. It is a clean, safe, warm home. Whenever you visit it is friendly, nicely decorated and comfortable. We are most fortunate to have our Direct Service Providers. 

PHP Member

I Want to Give a DSP Day to My Care Team Josephine and Hannah. Thank you For helping me Spread my wings. 

PHP Member


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